Image may be NSFW.
Clik here to view.
Clik here to view.
Financial Services: Using Lean to Fatten Up Profits
Due to the recession, changing consumer demographics and a growing regulatory burden, the Financial Services (FS) industry will need help reaching historical profit levels over the next couple of...
View Article
Image may be NSFW.
Clik here to view.
Clik here to view.
Reinventing customer service
These days, regularly delivering a great customer service experience is table stakes. Poor performance in this area has been linked to higher customer turnover, lower margins and hidden revenue...
View Article
More Pages to Explore .....
